Chief Steward/ess on a yacht is the person responsible for customer satisfaction, he / she should foresee the expectations of owners or guests to meet their needs. For this, he / she should be highly qualified and use technical knowledge and experience for maintenance and service.
For this position, profiles from the industry of luxury hotels may be suitable, however an experience in yachting is essential. Excellent speaking skills are essential as well as team management skills.
STCW certificate is mandatory.
Job responsibilities of the Chief Steward/ess on a yacht
Planning work of personnel (hostesses and yacht cleaning teams)
Yacht interior cleaning and maintenance
Ensuring quality of provided services
Communicate guests' requests to various services
Communication with the Chef on meals
Organisation of events on board the yacht
Skills required from the Chief Steward/ess on a yacht
Teamwork, managerial skills
Good organisation and distribution of tasks
Demonstrate diplomacy in all situations
Good culinary culture
Profound knowledge of wines
A keen eye for detail (floral decoration, setting up tables)